Pricing
Every Lumentpixel plan includes a fully configured chatbot, integration support, and a post-launch monitoring period.
We understand that cash flow and return on investment matter more than feature lists for most growing businesses in Kenya. Our pricing reflects the real cost of building, integrating, and maintaining a professional chatbot — not a template with a logo slapped on it. Each tier represents a different stage of business complexity: the Start plan suits a sole trader or clinic handling one primary workflow; the Pro plan suits a growing SME needing multi-channel reach and richer CRM connectivity; the Business plan suits an enterprise team requiring custom AI training, dedicated account management, and a tailored SLA. All prices are in Kenyan Shillings and are inclusive of standard implementation. We do not charge separately for the discovery session, the first month of monitoring, or the initial knowledge-base setup.
All plans include a 14-day post-launch monitoring window and a handover training session.
KSh 18,000/mo
For sole traders and small businesses launching their first chatbot
KSh 42,000/mo
Our most popular plan for growing SMEs that need multi-channel reach
KSh 95,000/mo
For enterprise teams requiring a bespoke AI-driven solution
Everything you need to know before signing on.
No. The monthly fee covers the full cost of setup, integration, and the first month of monitoring. There are no one-time setup fees added to your first invoice.
We ask for a three-month initial commitment to allow sufficient time for conversation flows to be trained, refined, and optimised based on real data. After three months, contracts roll monthly and can be cancelled with 30 days' written notice.
Yes. You may upgrade at any time; the price difference is prorated from the date of upgrade. Downgrades take effect at the start of the next billing cycle.
Get in touch and a member of our team will assess your requirements and recommend the most cost-effective starting point.